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We want to make your visit to Blackpool Grand a comfortable and enjoyable one —here’s more information about our accessible facilities you’ll find throughout the venue.
Getting around
If you’re planning your visit to Blackpool Grand, you can find full information about the access provisions including access routes, seating arrangements, assistance dogs, captioning, audio description and hearing loops.
We currently have no lift access to the Dress Circle, Upper Circle, or Gallery.
We only permit Class 2 mobility scooters into the building due to space availability (Class 3 and above are not permitted).
If you have any questions or special requirements, please call our Box Office ahead of your visit so we can help: 01253 290 190, or email box@blackpoolgrand.co.uk.
Main Theatre
Spaces for standard wheelchairs are available in the rear of the Stalls (eight), with companion seats. The stalls are accessible by platform lift through the main foyer, and via Stage Door Bar (if you would like pre/interval-drinks), and staff will be happy to help you. Due to the age of our building, the front doors can be opened by an on-duty Front of House member of staff.
For captioned performances, Stalls seats with the best view of the screen are reserved for people with hearing impairments, so please book early and ask for these seats.
Assistance dogs may be taken into all three venues: Main House, Space or Studio – please advise us when booking, to ensure your seat has enough space. If you prefer, you may leave your dog with a member of staff during the performance, please let us know in advance if you would like this service.
Headsets are available from the Box Office. A limited number of headsets are available so we advise pre-booking when making your ticket reservation. There is an induction loop in the Main Theatre and The Studio. You can use this by adjusting your hearing aid to the ‘T’ setting.
Take a look around the theatre in our 3D Virtual Reality tour.
Helping Hand
Location
Need to know how to find us? The Grand Theatre is in the seaside resort of Blackpool on the Lancashire coast in the North West of England.
Address
The Grand Theatre,
33 Church Street,
Blackpool, Lancashire FY1 1HT
Nearest Car Park
West Street Car Park
West Street, Blackpool, FY1 1HA
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Mobility
Spaces for wheelchair users are available in the mid-rear of the Stalls all with additional personal assistant seats. Access is via the foyer entrance via a platform lift, staff will be happy to assist you. Wheelchair access is not available in the Dress Circle, Upper Circle or Gallery...
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Captioned performances
These display the full text of the play on a screen as the actors speak the words. Seats with the best view of the screen are reserved for people with hearing impairments, so please book early and ask for these seats.
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Assistance dogs
Assistance dogs may be taken into the theatre – please tell us when booking, to ensure your seat has enough space. If you prefer, you may leave your dog with a member of the cloakroom staff during the performance.
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Audio-described performances and amplified sound
Headsets are available from the sales kiosk outside the Stalls Right entrance to the theatre. For more access information, please visit our Accessibility section.
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Sign language
For our occasional BSL-signed performances. Stalls seats close to the signer are reserved for people with hearing impairments. Please book early and ask for these seats.
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Access Register
We want to make visiting Blackpool’s Grand Theatre as easy and comfortable as we can for our customers with accessible needs, joining The Grand Access Register will help us as a theatre and our staff deliver the best possible experience for you.
